Global Credit Union Reduces Alert Fatigue to Detect and Respond to Threats Faster
Financial Services
Bank
19000+ employees
Challenge
The credit union faced significant challenges with alert fatigue in its security operations center (SOC), leading to analyst burnout, missed threats, and inefficient threat detection and response. It required a solution to quickly identify and mitigate threats without overwhelming its SOC teams with excessive alerts, to enhance its security posture.
Solution
The credit union leveraged ThreatConnect to transform its cybersecurity operations with centralized threat intelligence, advanced threat scoring, flexible automation, and enriched data for faster decision-making. By aggregating intelligence from multiple sources, automating workflows, reducing false positives, and enabling effective alert triage, ThreatConnect empowered the SOC teams to focus on high-priority threats. This significantly improved reliability, detection, and response times while alleviating alert fatigue.
Outcome
The integration with ThreatConnect delivered significant results, saving over $1 million annually by streamlining operations and reducing inefficiencies. It also improved response times, with up to a 99% reduction in Mean Time to Detect (MTTD) and Mean Time to Respond (MTTR), while cutting false positives by 75%, allowing analysts to focus on real threats more efficiently.
