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Global Credit Union Reduces Alert Fatigue to Detect and Respond to Threats Faster

Industry

Financial Services

Company Type

Bank

Company Size

19000+ employees

Learn about persistent threats, lessons for the future, and how ThreatConnect is working to protect its customers.

Challenge

The credit union faced significant challenges with alert fatigue in its security operations center (SOC), leading to analyst burnout, missed threats, and inefficient threat detection and response. It required a solution to quickly identify and mitigate threats without overwhelming its SOC teams with excessive alerts, to enhance its security posture.

Solution

The credit union leveraged ThreatConnect to transform its cybersecurity operations with centralized threat intelligence, advanced threat scoring, flexible automation, and enriched data for faster decision-making. By aggregating intelligence from multiple sources, automating workflows, reducing false positives, and enabling effective alert triage, ThreatConnect empowered the SOC teams to focus on high-priority threats. This significantly improved reliability, detection, and response times while alleviating alert fatigue.

Outcome

The integration with ThreatConnect delivered significant results, saving over $1 million annually by streamlining operations and reducing inefficiencies. It also improved response times, with up to a 99% reduction in Mean Time to Detect (MTTD) and Mean Time to Respond (MTTR), while cutting false positives by 75%, allowing analysts to focus on real threats more efficiently.

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