Enriching the Signal: A Software Leader’s Shift from Volume-Based to Contextual Threat Data
Internet Software & Services
7000+
Challenge
The company faced several critical challenges in its cybersecurity operations. Inefficient threat intelligence workflows significantly slowed down investigations, making it difficult to respond to threats in a timely manner. Fragmented visibility across a distributed attack surface further complicated efforts to maintain a cohesive security strategy. Additionally, the global nature of the team, operating across multiple time zones, created difficulties in maintaining alignment and collaboration. Excessive signal noise overwhelmed analysts, reducing their ability to focus on actionable threats. Repetitive context switching also hampered investigation speed and accuracy, leading to analyst fatigue and inefficiencies.
Solution
To address these challenges, the company implemented ThreatConnect TI Ops and Polarity. These tools enabled the automation of key processes such as remediation actions, intel enrichment, and malware analysis, significantly reducing manual workloads. Intelligence collection was streamlined, and tool-switching was minimized, allowing analysts to work more efficiently. The integration of dashboards provided actionable insights and improved threat visualization, helping the team align security priorities and maximize CTI program planning. These solutions enhanced collaboration across global operations and empowered the team to make faster, more informed decisions.
Outcome
The implementation of ThreatConnect and Polarity delivered transformative results for the company. They achieved a 50–75% reduction in false positives, enabling analysts to focus on real threats. Investigations became faster and more consistent across global operations, improving response times. Enhanced visibility and prioritization across the distributed attack surface allowed the team to better manage threats. Automation and tool integration increased overall efficiency, while stronger collaboration across global teams ensured alignment and confidence in their cybersecurity efforts. These outcomes significantly improved the company’s ability to defend against evolving threats.
