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Introducing Polarity Intel Edition: Streamlining Intel Distribution for SecOps
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Zendesk

Zendesk enables organizations to streamline customer support, track customer interactions, and provide personalized and efficient customer service experiences.

Integrations

Zendesk with Polarity

The Polarity - Zendesk integration allows for analysts to quickly search emails and Zendesk tickets. Enabling analysts to have an understanding on where a ticket stands and if the email has any associated tickets.

Examples

Zendesk Data Overview

  • Summary Tags: When looking up information in Zendesk, analysts can quickly see the associated number of open tickets.
  • Ticket & Email Information: When drilling into the details of the Zendesk integration, analysts can see the associated ticket information and drill into the email sent over in the request.
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