The world is focused on the next phase of the pandemic, calling it “the new normal.” We think it’s going to be everything but normal.

Current risk frameworks may not be built to support the radical changes financial institutions are confronting. For example, remote work was the exception, but it has quickly become the norm.

The rapid digitization of products and services presents both business opportunities and new risks such as fraud. And the acceleration of timelines for adopting technologies like digital currencies and artificial intelligence presents novel security challenges.