ThreatConnect and Zoom: Coordinated Communications as part of Incident Response

ThreatConnect has delivered a Playbook App for Zoom users to leverage within the Platform. The app will allow you to launch a Zoom meeting, invite attendees, and save the meeting as part of an automation or orchestration. This helps your Incident Responders save time and remain coordinated with others during an investigation.

With this new Playbook App, you can start a meeting when an escalation takes place and notify the necessary team members to join. Meeting recordings (video/audio/chat) can be stored directly in the Zoom cloud or saved as part of the Case or Ticket.  This app also includes the Advanced Request action, making it easy to hit any Zoom API endpoint to support additional and custom use cases.

This Playbook App contains the following actions:

  • Create Meeting
  • Get Recordings 
  • Advanced Request

Together, ThreatConnect and Zoom provide an easy solution for launching and capturing important meetings as part of an investigative process. If you’re a ThreatConnect customer, please reach out to your dedicated Customer Success Team for more information on utilizing the Zoom Playbook App. If you’re not yet a customer and are interested in ThreatConnect, contact

Jeff Quist
About the Author
Jeff Quist

Jeff Quist, Product Marketing Manager at ThreatConnect, has 9 years of experience in Sales, Marketing, Product Management, and Product Marketing, mainly in technology and financial services. His professional experience and empathy for customers and partners help him to develop engaging marketing content and empower sales teams. Jeff lives in New York City and in his free time, he enjoys sketching, reading sci-fi novels, and supporting the Boston Bruins.