ThreatConnect and Jira: Automating Processes Made Easier

We’ve expanded our Jira integrations and now support more use cases with new ThreatConnect Apps. The existing ThreatConnect Playbook App for Jira Core has been improved and a brand new Playbook App that works with Jira Service Desk has been released. Users are now provided with more opportunities to coordinate activities between ThreatConnect and Jira products. These Playbook Apps are the key building blocks for automating processes between the two Platforms.

Now you’re able to manage any Jira Issue or Service Desk Request— built-in or custom — as part of a ThreatConnect Playbook. Repeatable and mundane tasks like copy and pasting information from ThreatConnect to Jira or opening a Jira issue can now be completely automated.

The following actions are now available via ThreatConnect Playbook Apps :

  • Get, Create and Update Jira Issues and Service Desk Requests
  • Add Attachments and Comments to Jira Issues and Service Desk Requests

Jira Core Playbook App

Jira Service Desk Playbook App

If you’re a ThreatConnect customer, please reach out to your dedicated Customer Success Team for more information on utilizing the Jira Playbook Apps. If you’re not yet a customer and interested in ThreatConnect, contact


Jeff Quist
About the Author
Jeff Quist

Jeff Quist, Product Marketing Manager at ThreatConnect, has 9 years of experience in Sales, Marketing, Product Management, and Product Marketing, mainly in technology and financial services. His professional experience and empathy for customers and partners help him to develop engaging marketing content and empower sales teams. Jeff lives in New York City and in his free time, he enjoys sketching, reading sci-fi novels, and supporting the Boston Bruins.