Challenge
The utilities and energy enterprise, a critical infrastructure leader with over 24,000 employees, faced significant hurdles in their threat intelligence operations. Excessive signal noise and poor-quality intelligence made it difficult to identify and prioritize relevant threats. Their security team was overwhelmed by manual, time-intensive workflows that lacked scalability, leaving them unable to keep up with the growing complexity of cyber threats. Additionally, fragmented tools and a lack of integration between their SIEM, SOAR, and EDR platforms hindered their ability to operationalize data effectively. This disjointed approach consumed valuable analyst time, increased the risk of missing critical threats, and left the organization vulnerable to emerging risks.
Solution
To address these challenges, the enterprise adopted ThreatConnect’s TI Ops Platform, a robust solution designed to unify and enhance threat intelligence operations. The platform’s deep integration capabilities allowed the organization to centralize intelligence across teams and automate complex workflows. By leveraging AI-powered enrichment, the team could quickly contextualize threats and uncover related indicators in real time. ThreatConnect’s user-friendly interface and advanced functionality enabled seamless collaboration between teams, breaking down silos and aligning threat, risk, and action. This transformation empowered the security team to pivot quickly on potential threats and focus on proactive defense strategies rather than being bogged down by false positives and manual processes.
Outcome
The implementation of ThreatConnect’s TI Ops Platform delivered measurable results. The organization reduced false positives by over 75%, significantly improving the efficiency of their security operations. Analysts experienced a marked reduction in workload, allowing them to focus on strategic initiatives and high-priority threats. The mean time to respond (MTTR) for standard incidents was drastically reduced, enhancing the organization’s ability to detect and mitigate risks in real time. The platform also improved the effectiveness of their existing SIEM, SOAR, and EDR tools, making ThreatConnect a critical component of their daily operations. As a Senior Intelligence Analyst noted, the platform enabled them to quickly identify, contextualize, and enrich potential threats, transforming their approach to cybersecurity and strengthening defenses across critical infrastructure.