For critical infrastructure leaders, the noise of modern threat intelligence isn’t just annoying—it’s a liability. A major U.S. utilities and energy enterprise with over 24,000 employees faced this reality daily, struggling with fragmented tooling and excessive signal noise that left their security teams chasing ghosts instead of stopping threats. Their analysts were bogged down by manual processes, unable to effectively integrate intelligence with their SIEM, SOAR, and EDR platforms. This lack of context and scalability didn’t just burn out analysts; it left the organization exposed to risks that could directly impact public safety and operational continuity.
The turning point came when the enterprise deployed ThreatConnect’s TI Ops Platform to replace their manual, disjointed workflows with a unified, AI-driven strategy. By centralizing their intelligence operations, the team could finally automate complex workflows and enrich data instantly. The platform allowed them to break down silos between threat, risk, and action, enabling analysts to pivot quickly on indicators and uncover related threats with real-time context. Instead of wasting hours stitching together data from disparate sources, the team used ThreatConnect’s superior integration capabilities to operationalize high-fidelity intelligence across their entire security ecosystem.
The impact was immediate and measurable: the organization reduced false positives by more than 75%, significantly cutting down the mean time to respond (MTTR) for standard incidents. By automating the mundane tasks of enrichment and analysis, they freed up their analysts to focus on strategic defense and proactive response. As a Senior Intelligence Analyst at the company noted, “ThreatConnect allows us to identify, contextualize, and enrich potential threats quickly,” transforming the platform into a tool that is now considered critical to their daily operations.
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