Challenge
The healthcare services and technology enterprise faced significant challenges in managing its threat intelligence operations. These included difficulty integrating with operational tools like SIEM, SOAR, and EDR, inefficient and time-consuming workflows, limited context around threats, and fragmented data across disparate tools. Additionally, the organization struggled to scale its intelligence operations as threat volume and business complexity increased, relying on an open-source solution managed by a single analyst.
Solution
The organization adopted the ThreatConnect Threat Intelligence Platform (TI Ops) to modernize and streamline its threat intelligence program. ThreatConnect provided a centralized platform to unify and enrich threat data, automate workflows, and integrate seamlessly with operational tools. Features like the ATT&CK Visualizer, Threat Graph, automation capabilities, and developer-friendly APIs enabled the team to produce high-fidelity intelligence and distribute it effectively across the SOC, IR, and threat hunting functions.
Outcome
By implementing ThreatConnect, the organization transformed its threat intelligence operations, achieving a 50–75% reduction in false positive rates and significantly lowering the mean time to respond (MTTR) for standard incidents. The platform’s scalability and performance allowed the team to manage millions of indicators of compromise (IOCs) effectively, while automation reduced workloads and improved efficiency. Unified reporting and centralized data sources enhanced cross-team alignment, enabling better communication and collaboration across the SOC, IR, and threat hunting functions. Additionally, the integration with tools like SIEM, EDR, and SOAR increased their effectiveness, fostering a more proactive, intelligence-driven approach to cyber defense. Overall, ThreatConnect empowered the organization to deliver higher-quality CTI output, driving better detection, incident response, and defense capabilities.