Challenge
A major U.S. retailer with over 94,000 employees faced fragmented and inefficient threat intelligence operations. Analysts were overwhelmed by manual workflows, constant context switching between tools (SIEM, SOAR, EDR, etc.), and excessive noise, making it difficult to prioritize threats and collaborate effectively. This led to slow investigations, analyst fatigue, and blind spots in threat visibility.
Solution
The company partnered with ThreatConnect to unify its threat intelligence, risk management, and security operations. Using ThreatConnect’s TI Ops and Polarity tools, they automated intelligence collection, streamlined workflows, and reduced repetitive tasks. Analysts gained access to real-time, relevant context directly in their workflows, improving efficiency and accuracy.
Outcome
The retailer achieved a 25% reduction in false positives, faster incident response times, and more effective investigations. Analyst fatigue was significantly reduced, and the company improved the performance of its existing tools. ThreatConnect became a critical part of their cybersecurity strategy, enabling smarter, faster, and more informed threat management decisions.
